What is the relationship between Eastern Gate Software, Chair Management and VenuFlo?
Eastern Gate Software, LLC is the company. Chair Management and VenuFlo are the products it builds and operates. The LLC holds the software, the infrastructure and the business relationships for both.
Is VenuFlo available now?
Yes. VenuFlo has been live since March 2025, sold and supported by Eastern Gate Software alongside Chair Management. Version 2.0 is available now at venuflo.com. If you run a venue and want to talk about it, get in touch.
Do you handle card payments yourselves?
No, and deliberately so. On Chair Management, card payments are processed by Square — an in-person charge is handed to the Square Point of Sale app, and the card is read there. On VenuFlo, payments are processed by Stripe. In neither case are card numbers entered into, transmitted by, or stored in our software.
Are the mobile apps real apps, or a website in a shell?
Real apps. There are native iOS apps written in Swift and native Android apps written in Kotlin — a client app and an artist app on each platform — sharing the same backend as the web application.
Can a shop with several artists use one account?
Yes. Artists each have their own chair, clientele and financials, while a shop owner or admin sees across the whole floor. Someone who both owns the shop and works a chair can switch between the two views.
What languages are supported?
The artist and shop-admin tools are available in English, Spanish, Korean and Vietnamese. The client-facing side is English.
Where is the company based?
Wauwatosa, Wisconsin. Eastern Gate Software, LLC is a Wisconsin limited liability company.